IT Support AMC (Annual Maintenance Contract) Dubai

IT Support AMC Services Dubai

LIBERTY COMPUTER SYSTEM L.L.C is a company that offers IT support AMC (Annual Maintenance Contract) , specializing in building custom solutions for various businesses in Dubai. We're a team of passionate, experienced people who love what we do.

Our goal is to develop long-term relationships with the companies we work with—and that starts by listening closely to your needs and working closely together to develop an IT support Dubai, solution that works for you. Our business model is built on solid relationships with our clients; we believe every client deserves an attentive and personalized approach to their  needs. 

Whether through our IT maintenance contract or by providing you with the latest equipment and software, we're dedicated to ensuring that your systems run smoothly and efficiently. We do this because we know how significant your IT is to your business. There are few things more frustrating than having an issue with your technology—and even fewer things more important to get right! So whether it's a problem with your network or computers, or if you need help with security or disaster recovery plans, Liberty Computer System has covered you.

We're based in Dubai, but our team works remotely throughout the UAE and beyond. Our goal is simple: to provide reliable, responsive service to businesses across the region while always looking for new ways to best improve our services to meet our clients' needs. We help companies to manage their assets, identify and reduce risk, reduce costs, and improve service. 

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What is an IT Support AMC (Annual Maintenance Contract) Services Dubai?

An AMC, or annual maintenance contract, is a type of service agreement that provides comprehensive coverage and support for a set period of time, usually one year. AMCs are common in the UAE. In addition, they are often used to cover essential services like air conditioning, digital electricity connections, and other IT equipment.

When you sign an AMC, you're essentially paying for peace of mind. In the event that something goes wrong with your covered service, you can simply call the AMC provider. They will send someone out to take care of the problem. This can save you a lot of time and money in the long run. You won't have to worry about finding and paying for a separate contractor each time something needs to be fixed.

AMCs typically cover all labor and parts costs associated with repairing or maintaining your covered service. Some providers may also offer additional benefits like priority service or extended hours of operation. It's crucial to read the fine print of your AMC before signing so that you know exactly what's included.

If you're looking for comprehensive coverage and support for your home users or business's essential services, an AMC is a great option to consider.

What Services are Included in an IT Support AMC (Annual Maintenance Contract) Dubai?

LIberty Computer Systems Provides following Services in IT Annual Maintenance Contract

  • Regular supervision and checkups of your IT equipments
  • Software updates and patches
  • Unlimited technological assistance
  • Discounts on future services and repairs

What are the Benefits of an IT AMC Support Contract?

An AMC, or annual maintenance contract, provides many benefits to businesses in Dubai. By having an AMC in place, businesses can assure that their IT infrastructure is constantly up-to-date and running effortlessly. Additionally, an AMC can provide peace of mind by giving businesses access to 24/7 support from IT experts.

Here are some additional benefits of an AMC:

1. Cost savings: An AMC can help businesses save money on their IT costs by bundling together all of the necessary services into one affordable package.

2. Increased uptime: With an AMC in place, businesses can rest assured that their IT infrastructure will be regularly maintained and updated, leading to increased uptime and fewer interruptions in business operations.

3. Access to expert support: One of the biggest benefits of an AMC is having 24/7 access to IT experts who can help resolve any issues that may arise. This way, businesses can avoid costly downtime and keep their operations running effortlessly.

Why Choose LIBERTY for IT Annual Maintenance Contract (AMC) Services?

LIBERTY COMPUTER SYSTEM L.L.C is a company offering  IT support AMC Dubai, offering its services to small to large businesses. Our team works hard every day to provide our clients with the best possible service so that they can focus on running their business without worrying about technology problems. We provide managed services for your  IT AMC Dubai  needs, ranging from simple troubleshooting to IT support contract Dubai plans.

We also provide infrastructure support for various technologies such as Windows, Linux Servers and Networking equipment. We have a dedicated team who can manage your server infrastructure or help you design a new one from scratch. 

We understand how important technology is for your business, and we strive to provide you with the best solutions that fit your needs. Our experts will work closely with you to determine requirements and then design an effective strategy for implementing those solutions.

In our IT annual maintenance contract Dubai, we also offer 24/7 monitoring for all our services. If any issues arise in your network or systems, we can quickly address them before they become more significant problems.

When you opt for an IT support AMC Dubai, you will receive many benefits. Some of the most important ones include:

  • Reduced downtime
  • Increased productivity 
  • Cost savings on equipment repairs and replacements 
  • Reduced risk of data loss 
  • Enhanced security

Our IT AMC Dubai Covers the Following:

  • Full Support (24 x 7): A Standby engineer for quick response for companies who are working in shifts; even in nights, weekends, and holidays.
  • Installation, configuration and deployment of new hardware and software
  • Hardware repair services (motherboard replacement etc.)
  • Software support for installed software applications (Windows updates, virus protection etc.)
  • Data backup & recovery (hard disk failure, accidental deletion etc.)
  • Email management / Anti-spam / Anti-virus / Firewall configuration / Network setup / DNS Configuration / Remote access / Static IP addressing etc.
  • Working Hours Support: For companies operating in standard office hours i.e. 9:00 am to 7:00 pm.
  • Resident Engineer Support: We offer you services of our Engineer for fixed number of hours per day to be in your office/factory to solve all your computer hardware/software related issues.


IT AMC provides proactive maintenance plans for your IT infrastructure. In addition, all software updates are included in the package; this means you won’t have to worry about updating your software manually, as this will be done automatically by our team. The agreement covers all aspects of an organization’s IT infrastructure, including servers, network infrastructure, desktop computers and laptops, printers, mobile devices, etc. The agreement can also include software maintenance for antivirus and security software and other third-party products used by the company. The contract length can vary from 12 months to 3 years or more, depending on the needs of the client and what they want to achieve with their IT services package.

LIBERTY COMPUTER SYSTEM L.L.C offers a range of support services for companies who have purchased our IT AMC (Annual Maintenance Contract). These are the devices that are included in our support packages:

Servers: Servers are used to run applications, store data, and manage various resources. We provide server maintenance and support for Dell servers and servers from other vendors.

Storage: Storage is used for storing data and other information. Our storage maintenance and support cover all storage devices.

Network equipment: Network equipment such as routers and switches help connect your network to the Internet. Our network maintenance and support also cover wireless access points and firewalls.

Desktop computers: Desktop computers include laptops, desktops, workstations, towers, etc., which are used to access company resources from anywhere within or outside the office environment. We provide desktop computer maintenance and support for all brands of PCs, laptops & notebooks, including Dell desktops & notebooks.

We will provide you with one of the best IT AMC Agreements. Yes, LIBERTY COMPUTER SYSTEM L.L.C has an IT AMC (Annual Maintenance Contract) Agreement, a maintenance contract with a minimum of one year. It will also include the cost of any new software purchased by you from LIBERTY COMPUTER SYSTEM L.L.C during that period. You can rest assured knowing that your network is being monitored 24/7 by our expert technicians trained to keep you safe from cyber attacks, malware and viruses. We also provide proactive maintenance to ensure your systems are always running at their best while protecting against any potential issues before they become a problem. Our goal is to ensure that our clients are satisfied with their solutions and are confident in our ability to deliver services on time and at a competitive price.
Yes, LIBERTY COMPUTER SYSTEM L.L.C has a dedicated IT manager and engineer. They are responsible for managing server infrastructure and monitoring our systems 24/7. The primary purpose of this IT team is to ensure that all of our customers’ data is safe, secure and protected. They also work closely with outside contractors to ensure that all aspects of the software function correctly and in line with our needs. We believe in providing the best service possible, so we work with an onsite team of IT professionals who can provide the highest level of support and assistance to your company. The dedicated team works to ensure that you’re able to get the most out of your technology by offering services. Our engineer specializes in hardware repairs, software issues and networking issues. Our engineers are very friendly and will do their best to help you resolve any issues you may be having with your computer or network.

IT support and AMC is important for businesses to ensure that their IT systems are functioning properly and that they have access to reliable support when issues arise. It also helps to prevent downtime and data loss, which can be costly for businesses.

The cost of IT support and AMC varies depending on the services included and the size of the business. Liberty UAE offers custom packages that can be tailored to the specific needs of your business.

An AMC contract typically lasts for one year, with the option to renew for additional years.

Outsourcing IT support and AMC can save businesses time and money, provide access to specialized expertise and support, and ensure that IT systems are up-to-date and secure. It also allows businesses to focus on their core operations without worrying about IT issues.

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