Why do I need IT services for my business in UAE?

IT services are an essential part of every business. They can help you grow your business, save money and increase productivity. They can improve your communication systems, reduce downtime and allow you to work more efficiently. You might also find that they can reduce costs by increasing efficiency, saving time and improving productivity. If you're thinking about expanding your business into the UAE, you must have IT services before launching the new venture. Your business must have the correct support system before it begins trading, as this will ensure that everything runs smoothly from day one. IT services are imperative for any business because they help maximize productivity and efficiency while minimizing costs.

How can IT service providers in Dubai help me?

Whether you're a small business owner or a large corporation, you can use IT services to ensure that your infrastructure is always up to date and that your data is secure. In Dubai, IT service providers are more than just IT technicians. They're experts at helping you make decisions about what kind of tech you need in your business or personal life and how to use it most effectively. And if something breaks? They'll be there to fix it for you. If your servers don't have the latest security updates, hackers could compromise them. And if you don't have enough capacity to handle all of your company's files and communications, it could cause delays. IT service providers can help you avoid these problems by ensuring that all of your equipment has been updated with the latest software patches and security updates, so they'll be able to keep hackers out.

Can you recommend the best IT hardware for my business?

You need to consider is the size of your business and whether you're looking to grow. If your business is small, you can probably get by with commodity hardware generally available at any computer store. But if you're looking to scale up, or your needs are more specialized, it's worth buying custom-built servers that can handle high-performance computing (HPC) applications. In addition to asking others for their opinions on specific brands, you can also research online to see what other companies are using. Before buying any hardware, make sure it supports all of your business's software programs. If possible, opt for a PC with an integrated graphics card because many business software applications require one to run correctly. While these aren't technically part of your computer's hardware, they're still vital pieces of gear that should be considered when building out new computers for your office environment.

What products can be covered by IT Technical Support?

IT Technical Support is a broad term that covers a range of services. It can include anything from network administration and server support to help with your company's software applications, including operating systems like Windows, Linux and Mac. Depending on the level of support you require, IT Technical Support can also cover PC maintenance and repair and troubleshoot hardware issues. It may also include desktop support for your employees' computers. The most common type of IT Technical Support is remote support, which allows you to work with an expert from the comfort of your own office or home. Remote support is often used for hardware and software troubleshooting, but it may also be used for network administration and security issues. This type of service can be expensive, but it's also more thorough than remote assistance because the expert can see exactly what's going on with your computer.

IT Support AMC Abu Dhabi | IT Annual Maintenance Contract

Depending on customer requirements; we offer various standard and custom made “Annual Maintenance Contracts (AMC)”. Few highlights of wide range of services offered under AMC are as follows:

On-site Comprehensive Service & Maintenance Agreement:
- Corrective & Preventive Maintenance related to Computer Viruses, Network Viruses & Network Security Policy related to virus infiltration
- On-line server Management and monitoring
- Corrective & Preventive Maintenance of Desktops, Laptops, Monitors, Printers, etc. computer peripherals
- Data Backup Services
- Telephone Support to solve minor issues
- Special Discount on new supply orders and/or consumables
- Special Discount on spare parts
- Expert advice on Network setup and workstation/server setup

Off-site Limited Service Agreement
- Service of bringing equipments to LIBERTY SECURITY SYSTEM L.L.C Workshop
- Priority in repairs queue
- Special Discounts on Parts/consumables
- Service charges covered under AMC; hence no repetitive service charges
- Delivery of repaired items to your doorstep
A La carte Menu of options to choose for Custom made AMC:
Full Support (24 x 7): A Standby engineer for quick response for companies who are working in shifts; even in nights, weekends, and holidays.
Working Hours Support: For companies operating in standard office hours i.e. 9:00 am to 7:00 pm.
Limited Visits Support: In this option, we cap maximum number of visits per month or per year for cost cutting in favor of our customers.
Resident Engineer Support: We offer you services of our Engineer for fixed number of hours per day to be in your office/factory to solve all your computer hardware/software related issues.

Key Benefits of having Annual Maintenance Contract:

During AMC(Annual Maintenance Contracts) we do all kind of Preventive Maintenance to keep your computer hardware & peripherals free of any faults and/or potential failures. This helps you cut your cost by minimizing the system outage time.
AMC would increase the life of computer peripherals resulting in reduction of repetitive replacement costs and outage.
Safety of invaluable Data: Financial data is of immense importance for you. Being in AMC cover; we care your data most delicately. Make sure all guards are in place to protect business data free from any viruses, malwares, spywares, adware, and free from possible hard disc crash; which can cause huge losses to your business.
Warranties & Claims: During AMC(Annual Maintenance Contracts) we keep a complete track of warranties of your newly purchased products and offer you best advices about your claims from the original equipment manufacturers. We offer you support to get those claims in quick time using our dealer network.
Special Discounts on Spare Parts, Consumables like ink cartridges, continuous stationary, miscellaneous accessories like: USB drives, headphones, card readers, webcams, etc. Exclusively for our AMC(Annual Maintenance Contracts) customers.Special Exchange offers for replacement of faulty computer peripherals at very special rates exclusively for our AMC customers.
AMC improves performance of your system eventually adding to the productivity of staff. Hence, increasing your profitability.

Important points we consider for calculating price of AMC:

Number of Computers
Number of Printers
Number of Server(s)
Any Other equipments to be covered in AMC
Expected number of visits (per week / per month)
Working Hours (at what time visit is expected).
Response Time

We do have flexible payment offers depending on pricing of the AMC

You can try our services by having a Trial Maintenance Contract of as short as 1 month or say 3 months before you decide to buy our AMC.

Given an opportunity, we shall be more than glad to work out a Special Custom-made AMC Package Specially Designed for your specific requirements as per your guidelines.