IT Support AMC Dubai

IT Support AMC Dubai | Sharjah

Liberty Computer System is a company that offers IT support AMC (Annual Maintenance Contract) , specializing in building custom solutions for various businesses in Dubai. We're a team of passionate, experienced people who love what we do.

Our goal is to develop long-term relationships with the companies we work with—and that starts by listening closely to your needs and working closely together to develop an IT support Dubai, solution that works for you. Our business model is built on solid relationships with our clients; we believe every client deserves an attentive and personalized approach to their  needs. 

Whether through our IT maintenance contract or by providing you with the latest equipment and software, we're dedicated to ensuring that your systems run smoothly and efficiently. We do this because we know how significant your IT is to your business. There are few things more frustrating than having an issue with your technology—and even fewer things more important to get right! So whether it's a problem with your network or computers, or if you need help with security or disaster recovery plans, Liberty has covered you.

We're based in Dubai, but our team works remotely throughout the UAE and beyond. Our goal is simple: to provide reliable, responsive service to businesses across the region while always looking for new ways to best improve our services to meet our clients' needs. We help companies to manage their assets, identify and reduce risk, reduce costs, and improve service. 

Services the We Offered in IT Maintenance Contract in Dubai

Depending on customer requirements; we offer various standard and custom made “Annual Maintenance Contracts (AMC)”. Few highlights of wide range of services offered under AMC are as follows:

On-site Comprehensive Service & Maintenance Agreement:

  • Corrective & Preventive Maintenance of Desktops, Laptops, Monitors, Printers, etc. computer peripherals
  • Corrective & Preventive Maintenance related to Computer Viruses, Network Viruses & Network Security Policy related to virus infiltration
  • On-line server Management and monitoring
  • Data Backup Services
  • Telephone Support to solve minor issues
  • Expert advice on Network setup and workstation/server setup
  • Special Discount on spare parts
  • Special Discount on new supply orders and/or consumables

Off-site Limited Service Agreement

  • Service of bringing equipments to LIBERTY COMPUTER SYSTEM Workshop
  • Priority in repairs queue
  • Delivery of repaired items to your doorstep
  • Special Discounts on Parts/consumables
  • Service charges covered under AMC; hence no repetitive service charges

Why Choose LIBERTY for IT Annual Maintenance Contract (AMC) Services?

Liberty Computer System is a company offering IT support AMC Dubai, offering its services to small to large businesses. Our team works hard every day to provide our clients with the best possible service so that they can focus on running their business without worrying about technology problems. We provide managed services for your IT AMC Dubai needs, ranging from simple troubleshooting to IT support contract Dubai plans.

We also provide infrastructure support for various technologies such as Windows, Linux Servers and Networking equipment. We have a dedicated team who can manage your server infrastructure or help you design a new one from scratch. 

We understand how important technology is for your business, and we strive to provide you with the best solutions that fit your needs. Our experts will work closely with you to determine requirements and then design an effective strategy for implementing those solutions.

 In our IT annual maintenance contract Dubai, we also offer 24/7 monitoring for all our services. If any issues arise in your network or systems, we can quickly address them before they become more significant problems.

When you opt for an IT support AMCDubai, you will receive many benefits. Some of the most important ones include:

  • Reduced downtime
  • Increased productivity 
  • Cost savings on equipment repairs and replacements 
  • Reduced risk of data loss 
  • Enhanced security

Our IT AMC Dubai covers the following:

  • Full Support (24 x 7): A Standby engineer for quick response for companies who are working in shifts; even in nights, weekends, and holidays.
  • Installation, configuration and deployment of new hardware and software
  • Hardware repair services (motherboard replacement etc.)
  • Software support for installed software applications (Windows updates, virus protection etc.)
  • Data backup & recovery (hard disk failure, accidental deletion etc.)
  • Email management / Anti-spam / Anti-virus / Firewall configuration / Network setup / DNS Configuration / Remote access / Static IP addressing etc.
  • Working Hours Support: For companies operating in standard office hours i.e. 9:00 am to 7:00 pm.
  • Resident Engineer Support: We offer you services of our Engineer for fixed number of hours per day to be in your office/factory to solve all your computer hardware/software related issues.

Key Benefits of having Annual Maintenance Contract:

  • During AMC we do all kind of Preventive Maintenance to keep your computer hardware & peripherals free of any faults and/or potential failures. This helps you cut your cost by minimizing the system outage time.
  • AMC improves performance of your system eventually adding to the productivity of staff. Hence, increasing your profitability.
  • AMC would increase the life of computer peripherals resulting in reduction of repetitive replacement costs and outage.
  • Safety of invaluable Data: Financial data is of immense importance for you. Being in Annual Maintenance Contract cover; we care your data most delicately. Make sure all guards are in place to protect business data free from any viruses, malwares, spywares, adware, and free from possible hard disc crash; which can cause huge losses to your business.
  • Warranties & Claims: During Annual Maintenance Contract we keep a complete track of warranties of your newly purchased products and offer you best advices about your claims from the original equipment manufacturers. We offer you support to get those claims in quick time using our dealer network.
  • Special Exchange offers for replacement of faulty computer peripherals at very special rates exclusively for our AMC customers.
  • Special Discounts on Spare Parts, Consumables like ink cartridges, continuous stationary, miscellaneous accessories like: USB drives, headphones, card readers, webcams, etc. Exclusively for our Annual Maintenance Contract customers.

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