IT Support AMC Dubai

IT AMC Services Dubai

LIBERTY COMPUTER SYSTEM L.L.C is a company that offers IT support AMC (Annual Maintenance Contract) , specializing in building custom solutions for various businesses in Dubai. We're a team of passionate, experienced people who love what we do.

Our goal is to develop long-term relationships with the companies we work with—and that starts by listening closely to your needs and working closely together to develop an IT support Dubai, solution that works for you. Our business model is built on solid relationships with our clients; we believe every client deserves an attentive and personalized approach to their  needs. 

Whether through our IT maintenance contract or by providing you with the latest equipment and software, we're dedicated to ensuring that your systems run smoothly and efficiently. We do this because we know how significant your IT is to your business. There are few things more frustrating than having an issue with your technology—and even fewer things more important to get right! So whether it's a problem with your network or computers, or if you need help with security or disaster recovery plans, Liberty has covered you.

We're based in Dubai, but our team works remotely throughout the UAE and beyond. Our goal is simple: to provide reliable, responsive service to businesses across the region while always looking for new ways to best improve our services to meet our clients' needs. We help companies to manage their assets, identify and reduce risk, reduce costs, and improve service. 

Why Choose LIBERTY for IT Annual Maintenance Contract (AMC) Services?

LIBERTY COMPUTER SYSTEM L.L.C is a company offering IT support AMC Dubai, offering its services to small to large businesses. Our team works hard every day to provide our clients with the best possible service so that they can focus on running their business without worrying about technology problems. We provide managed services for your  IT AMC Dubai  needs, ranging from simple troubleshooting to IT support contract Dubai plans.

We also provide infrastructure support for various technologies such as Windows, Linux Servers and Networking equipment. We have a dedicated team who can manage your server infrastructure or help you design a new one from scratch. 

We understand how important technology is for your business, and we strive to provide you with the best solutions that fit your needs. Our experts will work closely with you to determine requirements and then design an effective strategy for implementing those solutions.

 In our IT annual maintenance contract Dubai, we also offer 24/7 monitoring for all our services. If any issues arise in your network or systems, we can quickly address them before they become more significant problems.

When you opt for an IT support AMCDubai, you will receive many benefits. Some of the most important ones include:

  • Reduced downtime
  • Increased productivity 
  • Cost savings on equipment repairs and replacements 
  • Reduced risk of data loss 
  • Enhanced security

Our IT AMC Dubai covers the following:

  • Full Support (24 x 7): A Standby engineer for quick response for companies who are working in shifts; even in nights, weekends, and holidays.
  • Installation, configuration and deployment of new hardware and software
  • Hardware repair services (motherboard replacement etc.)
  • Software support for installed software applications (Windows updates, virus protection etc.)
  • Data backup & recovery (hard disk failure, accidental deletion etc.)
  • Email management / Anti-spam / Anti-virus / Firewall configuration / Network setup / DNS Configuration / Remote access / Static IP addressing etc.
  • Working Hours Support: For companies operating in standard office hours i.e. 9:00 am to 7:00 pm.
  • Resident Engineer Support: We offer you services of our Engineer for fixed number of hours per day to be in your office/factory to solve all your computer hardware/software related issues.

FAQs

IT AMC provides proactive maintenance plans for your IT infrastructure. In addition, all software updates are included in the package; this means you won’t have to worry about updating your software manually, as this will be done automatically by our team. The agreement covers all aspects of an organization’s IT infrastructure, including servers, network infrastructure, desktop computers and laptops, printers, mobile devices, etc. The agreement can also include software maintenance for antivirus and security software and other third-party products used by the company. The contract length can vary from 12 months to 3 years or more, depending on the needs of the client and what they want to achieve with their IT services package.

LIBERTY COMPUTER SYSTEM L.L.C offers a range of support services for companies who have purchased our IT AMC (Annual Maintenance Contract). These are the devices that are included in our support packages:

Servers: Servers are used to run applications, store data, and manage various resources. We provide server maintenance and support for Dell servers and servers from other vendors.

Storage: Storage is used for storing data and other information. Our storage maintenance and support cover all storage devices.

Network equipment: Network equipment such as routers and switches help connect your network to the Internet. Our network maintenance and support also cover wireless access points and firewalls.

Desktop computers: Desktop computers include laptops, desktops, workstations, towers, etc., which are used to access company resources from anywhere within or outside the office environment. We provide desktop computer maintenance and support for all brands of PCs, laptops & notebooks, including Dell desktops & notebooks.

We will provide you with one of the best IT AMC Agreements. Yes, LIBERTY COMPUTER SYSTEM L.L.C has an IT AMC (Annual Maintenance Contract) Agreement, a maintenance contract with a minimum of one year. It will also include the cost of any new software purchased by you from LIBERTY COMPUTER SYSTEM L.L.C during that period. You can rest assured knowing that your network is being monitored 24/7 by our expert technicians trained to keep you safe from cyber attacks, malware and viruses. We also provide proactive maintenance to ensure your systems are always running at their best while protecting against any potential issues before they become a problem. Our goal is to ensure that our clients are satisfied with their solutions and are confident in our ability to deliver services on time and at a competitive price.
Yes, LIBERTY COMPUTER SYSTEM L.L.C has a dedicated IT manager and engineer. They are responsible for managing server infrastructure and monitoring our systems 24/7. The primary purpose of this IT team is to ensure that all of our customers’ data is safe, secure and protected. They also work closely with outside contractors to ensure that all aspects of the software function correctly and in line with our needs. We believe in providing the best service possible, so we work with an onsite team of IT professionals who can provide the highest level of support and assistance to your company. The dedicated team works to ensure that you’re able to get the most out of your technology by offering services. Our engineer specializes in hardware repairs, software issues and networking issues. Our engineers are very friendly and will do their best to help you resolve any issues you may be having with your computer or network.

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